Effective Date: 04/01/2025
Property Damage Experts (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website, use our services, or interact with us in any way. By using our site or services, you consent to the practices described below.
1. Information We Collect
We collect the following types of information:
Personal Information
When you request services, submit forms, or communicate with us, we may collect personal details such as:
-
Full name
-
Email address
-
Phone number
-
Vehicle information
-
Photographs or repair documentation
-
Billing or payment details (processed through secure third-party providers)
Technical Information
We may collect data automatically through cookies and similar technologies:
-
IP address
-
Browser type
-
Device information
-
Referral source
-
Pages visited and time spent on our site
This helps us improve website performance, security, and user experience.
2. How We Use Your Information
We use the information we collect to:
-
Deliver services (e.g., appraisal reports, consultations)
-
Communicate with you about your inquiry or report
-
Process payments securely
-
Improve our website, tools, and services
-
Comply with legal obligations or respond to legal process
-
Prevent fraud and enhance security
3. How We Share Your Information
We do not sell your personal data. We may share your information with:
-
Service providers that assist in payment processing, report generation, or website operations
-
Legal or regulatory bodies when required to comply with laws
-
Attorneys or affiliated professionals only with your permission
All third-party providers are contractually obligated to maintain the confidentiality and security of your data.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and analyze traffic. You may disable cookies via your browser settings, but doing so may impact site functionality.
5. Data Security
We implement industry-standard security measures to protect your data, including SSL encryption, firewalls, and secure access controls. While no system is 100% secure, we strive to safeguard your information against unauthorized access, disclosure, or misuse.
6. Your Rights and Choices
You have the right to:
-
Access the personal information we hold about you
-
Request correction or deletion of your data
-
Withdraw your consent (where applicable)
-
Opt out of marketing communications at any time